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Pipeline dripped once again following day as well as he came buy and also fixed it once more. By this time the ceramic tiles where coming up and also rug was ruined.



We have called as well as left messages several times as well as no one returns our phone call to allow us recognize what is going on. Many phone calls over 3 months and also no return calls. I am 90years old and do not need this agravation. Desired End Result, Call by the company; Repair service; End up the work, We have spoken to the client and also asked for the repair estimate from their specialist.

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They left a mess in the driveway, basement as well as one individual vomited in front backyard. Broke toilet as well as it leaked in cellar after salesman stated they would certainly need to eliminate it.

After duplicated conversations and also them disappointing up we told them to deal with the leaky window. Once more was told they don't do home windows and also were told the window needs to be replaced. Desired End result, Payment adjustment, We spoke with the consumer on October 5th and all problems have been settled with the exception of the window.

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(The customer suggested he/she DID decline the response from business.) Safestep never ever agreed to deal with issue. I was told to obtain quote and afterwards they would decide if the home window repair service or replacement would certainly be covered. He (James) would need to take it to his superiors to see if it would certainly be authorized.

09/23/2021On Aug 3, 2021 I offered a $2000 deposit to acquire a walk in bathtub. It was going to be financed and also arranged for mount in Sept 15,2021. My finance never ever got authorized and I have been calling to get my down payment returned. Today I have left messages to both the firm and my sales person to examine the standing of my return.

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The reimbursement was refined right into accounts payable that day. I should not have to call all the numbers I can locate to obtain my reimbursement. It is a real hassle to hold up one more business that is offering the exact same service to wait till I get my money back.

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When I tried to make use of the tub, the breaker kept tripping. On Jan 21, 2021, I attempted to use the bathtub. My daughter kept resetting the breaker yet it tripped every time I tried anything on the bathtub. I called Amir and he appeared Jan 26. He examined why not check here whatever out and also told me he needed to get some parts.


I told her that someone had currently appeared and also was taking care of it. (continued) Desired Result, I desire this bathtub out of my residence, my sum total reimbursed, $2,500 for the updated water heater that, I am contacting react to Ms. ***'s issue. Initially, I wish to excuse the issues she has had with her walk-in tub.

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We have actually called Ms - Walk-In Tubs Charleston,. *** and also we are going to change her present walk-in bathtub with a new walk-in bathtub of the same version and dimension with the same guarantee. Once the new walk-in bathtub is installed and also she is fully pleased with the bathtub and the installment, we will attend to the inconvenience she has actually experienced throughout the period where she was unable to utilize her walk-in tub.

This is an extension of a previous issue that was not fixed to my fulfillment. Issue attached. We are unable to review the attachment filed by Ms. ***. walk-in tub installers Charleston,. When we attempt to expand it, the kind comes to be too blurred to review. *** Record Attached *** This is a continuation of my previous problem that was not settled to meet my fulfillment.

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Brian ******* called as well as claimed he wishes to obtain me a completely new bathtub. I asked him what type of settlement I would certainly enter enhancement to a new bathtub. Each time I asked him, he would certainly say, we will certainly have to wait to see what prices are involved with the brand-new tub.

Saturday, June 26, my brand-new bathtub was lastly mounted. Lastly, connected with Brian M ***** on July 9. After the brand-new tub news was mounted, he said it was out of his hands and one more division would be taking care of the financial resources. Every single time I called him, he would claim he would call me back in ten mins.

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On July 13, I had actually a missed call from a person from financing. When I finally obtained him, he started out claiming they normally pay $100 a month but since it had actually been six months, he would certainly provide me $200 a month.

He said, well I can have gotten you a booster. I already had a official website booster that did no excellent. I needed to get a larger heater. He claimed he would offer me an extra $1,000 off because of the water heating system. I told him that I would certainly not accept much less than $8000.

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